Reference

Privacy Policy for Your topi4d Account

Your account profile, DANA, OVO, GoPay and QRIS wallet records, cookie choices and device sessions are handled under this Privacy Policy before we show you the full lobby.

DANA wallet recordsOVO session checksGoPay access logsQRIS payment contextAccount security requests
topi4d Privacy Policy for Your topi4d Account
CONTACT PATHS

Three Ways to Ask About Privacy

Privacy requests need a clear path, not a maze. Use live chat in your account from 09:00 to 01:00 WIB, message our WhatsApp privacy queue, or…

Live Chat Privacy Desk Open live chat between 09:00 and 01:00 WIB and choose privacy support.
WhatsApp Request Line Send a privacy request through WhatsApp using the number shown inside your account.
Email Record Request Email is better for correction, access, or deletion requests that need written handling.
DATA PRACTICE

Six Controls Behind Your Privacy

We handle privacy as an operating routine across the wallet, login screen, lobby and support desk.

Account data collected

When you join, we collect your account name, phone number, email address, password record, referral field when used, and login history. This lets us secure your profile and separate your account from lookalike names.

Wallet record handling

DANA, OVO, GoPay and QRIS records are stored with transaction time, amount, status, and account reference. We use them to reconcile wallet activity, answer payment disputes, and detect mismatched account changes.

Cookie controls

Cookies remember session status, language choice, device type, and security prompts. On Android Chrome, you can review them through Settings > Site settings > Cookies, then return to your account if a session resets.

Device session checks

We log browser type, approximate location, IP address, and login time when you enter the lobby. If a new device opens Rocket Crash after a wallet change, we may add a verification step.

Retention and deletion

We keep records only as long as needed for account operation, dispute handling, security checks, and legal duties. Deletion requests are reviewed against open wallet records before any profile data is removed.

Correction requests

If your phone number, email address, or profile spelling is wrong, contact us before changing wallet details. We may ask for an account screenshot and a fresh login check to confirm control.

Privacy Questions You May Ask

These answers focus only on how we collect, use, store and correct your data under this Privacy Policy. If your question involves wallet timing or game rules, support will separate that from the privacy request so the right team handles it. Keep your registered phone number ready, but never send your wallet PIN or full password in any channel.

We collect your account name, phone number, email address, password record, device session, and wallet reference when added. We use this data to create access, protect your profile, and answer account privacy requests.

We store payment method, transaction time, amount, status, and account reference. That data helps us match wallet activity to your account, investigate disputes, detect mismatched changes, and meet lawful record duties.

Yes. Contact live chat, WhatsApp, or email with your registered phone number and the field that needs correction. We verify account control first, then update records where the change is valid.

Cookies keep your session active, remember display choices, and help detect unusual access. On Android Chrome, review them through Settings > Site settings > Cookies if you want to clear or block site cookies.

We keep wallet and login records while needed for account operation, dispute checks, security review, and legal duties. When those reasons no longer apply, records are removed or separated from direct account use.

Only trained support or security staff with a role-based need can view verification files. We do not ask for wallet PINs, and we restrict document access to account checks or lawful requests.

Yes. Privacy checks may include location, device, and account eligibility signals. Access and eligibility depend on local law and are available only where local law permits, so some requests may require extra review.